We believe that satisfied and happy customers are one of the key drivers of business success and growth. We have published new Customer Service Commitment - this is another step to improve @airBaltic customer service. Read more: https://t.co/5rNiPpDR0U https://t.co/Pl2tjVeTZn 2 atbildes
 |
airBaltic (2021-08-25 09:35:52) |
We believe that satisfied and happy customers are one of the key drivers of business success and growth. We have published new Customer Service Commitment - this is another step to improve @airBaltic customer service. Read more: https://t.co/5rNiPpDR0U https://t.co/Pl2tjVeTZn | |
 |
Julia Putnina (2021-08-26 06:35:44) |
@airBaltic Hello. I wanted to ask what is the point of buying Green Classic and Priority Boarding if all AirBaltic staff sends me to the normal long queue for check-in? I’ve asked 2 AirBaltic staff at the airport and they sent me to the longest queue. | |
|
airBaltic (2021-08-26 08:29:45) |
@JulzBirdie Hi! Sorry to hear about such situation. We would like to remind that GREEN classic include other services as well such as seat selection, baggage, airport check-in, passenger name change possibilities and others. However we understand concern, we will pass this to our colleagues. | |