Never use partial payments on @airBaltic — the terms are confusing and led to me to accept flight changes to avoid losing the booking before I could properly evaluate the options. Now @airBaltic has decided to not return my €300. Enjoy your extra income! #latbiz 4 atbildes
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ʍǝɹpuɐ (2020-05-15 13:23:09) |
Never use partial payments on @airBaltic — the terms are confusing and led to me to accept flight changes to avoid losing the booking before I could properly evaluate the options. Now @airBaltic has decided to not return my €300. Enjoy your extra income! #latbiz | |
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airBaltic (2020-05-15 13:45:09) |
@andr Hello! If the flight was cancelled from our side when your reservation was still active and you requested a refund, please contact our Reservations department, our colleagues will advise: https://t.co/UWa844vRzD | |
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ʍǝɹpuɐ (2020-05-15 14:11:21) |
@airBaltic 1) 1 of 2 flights cancelled, 2 pay instalments left 2) I don't know yet should I move the date or refund 3) payment date close, I understand that both booking and € gone if I don't pay the instalment 4) I accept a flight change just to avoid losing it 5) can't refund now help | |
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airBaltic (2020-05-15 14:12:59) |
@andr As we advised, please contact our Reservations department, our colleagues will advise for the particular reservation. | |
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ʍǝɹpuɐ (2020-05-15 14:15:51) |
@airBaltic I did contact your reservations dept and they refused to help, insisting I accepted the flight change without pressure and quoting the rules ¯_(ツ)_/¯ | |