Dear @NS_online, we need to talk about the dark patterns (https://t.co/sWnS8WYUbY). That you guys use when someone… https://t.co/ffTFfy2nIQ 7 atbildes

Ramūns Usovs
(20.06.2018 23:22:01)
@twitter
Dear @NS_online, we need to talk about the dark patterns (https://t.co/sWnS8WYUbY). That you guys use when someone… https://t.co/ffTFfy2nIQ
Ramūns Usovs
(20.06.2018 23:22:38)
@twitter
So a first thing one might do is to log into their my NS and look at the product page. Note that the only button ne… https://t.co/v2ZKIZ3Wxh
Ramūns Usovs
(20.06.2018 23:23:05)
@twitter
Alright, I'll bite, maybe the cancelation is somewhere there. Unsurprisingly the only options there are to actually… https://t.co/AKBihm6Dwf
Ramūns Usovs
(20.06.2018 23:23:31)
@twitter
Well cute, on we go to Google and luckily that points you to this lovely page, which describes the procedure https://t.co/rVdEpUdEU0 (4/8)
Ramūns Usovs
(20.06.2018 23:24:01)
@twitter
Notice that of all the six different ways of doing so, every single one requires you to interact with a human. Not… https://t.co/bsO1UgAdHi
Ramūns Usovs
(20.06.2018 23:24:32)
@twitter
But wait, there's more! It's not enough to cancel it. You also have to "pick up the cancelation product onto your O… https://t.co/Tc3Z7njuP5
Ramūns Usovs
(20.06.2018 23:24:48)
@twitter
This is a really great way to keep milking money off those people who didn't pick up their cancelation, because the… https://t.co/hDv4ARE5n9
Ramūns Usovs
(20.06.2018 23:25:10)
@twitter
Now I understand that fixing this isn't simple, but seriously this is some asking for a lawsuit level bad shit and… https://t.co/88KVU4EDP4